We at KRYANTHOVEX are committed to ensuring customer satisfaction. If you are not satisfied with your purchase, our Refund Terms outlined below will guide you through the process.
To be eligible for a refund, you must notify us of your intent to return your product within 30 days of purchase. The item must be in the same condition in which it was received, with the original packaging and receipt or proof of purchase.
The following items are not eligible for refunds:
To initiate a refund, please contact our customer service team at [email protected]. We will provide you with the necessary instructions for returning your item. Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed and a credit will be applied to your original method of payment within 7-10 business days.
If you haven’t received a refund yet, please first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at [email protected], and we will guide you through the process.
To return your product, you should mail your product to: 1234 Elm Street, Suite 567, Anytown, XY 12345, USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions regarding our refund terms, please contact us at [email protected] or call us at (123) 456-7890.
Thank you for choosing KRYANTHOVEX. We appreciate your business and strive to make your experience as seamless as possible.